Privacy Policy
Privacy Policy – Rang Riwayat
Rang Riwayat recognises the importance of maintaining your privacy. We value your privacy and appreciate the trust you place in us. This Privacy Policy describes how we collect, use, and protect user information obtained through our website and other offline sources.
This Privacy Policy applies to current and former visitors of our website and our online customers. By visiting and/or using our website, you agree to the terms described in this Privacy Policy.
www.rangriwayat.com is the property of Rang Riwayat, an Indian company registered under the Companies Act, 2013, with its registered office at [Registered Office Address].
Information We Collect
Contact Information
We may collect your personal details such as your name, email address, mobile number, phone number, street address, city, state, pincode, country, and IP address.
Payment and Billing Information
When you purchase a product from our website, we may collect your billing name, billing address, and payment method. We do not collect or store credit card numbers, expiry dates, or other sensitive card details on our website. These details are processed securely through our trusted online payment partners.
Information You Post
We may collect information that you post in a public space on our website or on third-party social media platforms related to Rang Riwayat.
Demographic Information
We may collect demographic information such as your preferences, products you are interested in, purchases you make, or other information you voluntarily provide while using our website. This information may also be collected through surveys.
Other Information
When you browse our website, we may automatically collect certain information such as your IP address, browser type, referring website, duration of visit, pages accessed, and the website you visit after leaving ours. We may also collect information about the device you use, including the mobile device type and operating system.
How We Collect Information
Directly from You
We collect information directly when you place an order, register on our website, subscribe to our newsletter, post comments, or contact us via phone or email.
Passively
We may collect information using tracking technologies such as cookies, web beacons, Google Analytics, and other analytical tools to understand how users interact with our website.
From Third Parties
We may receive information about you from third parties. For example, if you use social media integrations on our website, the social media platform may share certain details such as your name and email address with us.
Use of Your Personal Information
To Contact You
We may use your information to contact you regarding your purchases, order confirmations, customer support, or promotional communications.
To Respond to Requests
Your information may be used to respond to your questions, support requests, or inquiries related to our products and services.
To Improve Our Products and Services
We may use your information to personalise your experience, recommend products, and improve our website, services, and customer experience.
To Analyse Trends and Customer Interests
We may analyse user behaviour and preferences to improve our offerings. This may include combining information collected from you with information obtained from third parties.
For Security Purposes
Your information may be used to help protect Rang Riwayat, our customers, and our website from fraud, misuse, or other security threats.
For Marketing Purposes
We may send you information about promotions, special offers, new collections, or product updates that may be of interest to you.
For Transactional Communications
We may send you transactional emails or SMS related to your account, order updates, shipping notifications, or other purchase-related communications.
As Permitted by Law
We may also use your information in ways permitted or required by applicable laws.
Sharing of Information with Third Parties
Service Providers
We may share information with trusted third-party vendors who help us operate our business, such as payment processors, logistics partners, marketing service providers, and technology partners. Some of these vendors may be located outside India.
Business Partners
We may share information with partners who collaborate with us for promotions, services, or other business activities. These partners will use the information according to their own privacy policies.
Legal Compliance
We may share information if required by law, court order, government authority, or if necessary to protect the rights, property, or safety of Rang Riwayat, our customers, or others.
Business Transfers
If Rang Riwayat or part of its business is merged, sold, or transferred, customer information may be shared as part of that business transaction.
Other Situations
We may share your information for reasons not described in this policy, but we will notify you before doing so.
Email Opt-Out
You can opt out of receiving promotional or marketing emails from Rang Riwayat at any time. To stop receiving such emails, please contact us at [your email address].
Please note that even if you opt out of marketing communications, we may still send transactional emails or SMS related to your orders or account.
Third-Party Websites
Our website may contain links to third-party websites. Once you leave our website, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of those websites before providing any personal information. Rang Riwayat is not responsible for the privacy practices of third-party websites.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this page periodically.